Faulty wiring is the most likely cause of a problem with the light. (In a few cases, some make cars require the keys to be in the ignition, or the car motor must be running, or the car door must be shut). To Disconnect the Carriage and operate the garage door manually: Pull down on the red cord and knob of the traveler carriage to release the door from the Genie locking system. While the door is in the up position, press and hold the triangular arrow button, pointing down (-), until the long LED light turns blue. By pulling down and at the same time directing the cord forward toward the door opening or back toward the motor, you are locking the release bar down to disconnect the carriage. The newer Genie openers with the access buttons on the outside bottom cover, press and hold the square button until a blue light comes on next to the button and release. By creating an account you agree to the Hunker. This may take up to a minute. Genie is an American home appliance company that manufactures a range of garage door opener mechanisms. Open the light lens globe to expose the Learn Button, shown below. It is a rolling code transmitter and there are 4.5 billion combinations, so it is never on the same frequency twice! If you need a Chamberlain (Liftmaster/Sears) Security Plus transmitter, go to the garage door transmitter section of our Chamberlain store. While the long LED is flashing blue, press and hold the down arrow button until the door reaches the floor and let go. To Disconnect the Carriage and operate the Garage Door manually: Pull down and toward the motor or door on the red cord and knob of the traveler carriage to release the door from the Genie Locking system. The first image shows the genie chain drive carriage position connected to the garage door. You should now be able to operate the door using your Genie garage door opener. Check your installation manual for exact wiring instructions. Some models require you to unscrew 2 bolts on the light lens to be able to remove the lens and access the learn button. If it stops the problem, replace the wires and test the wall button. It is always located beneath the wire connecting terminal strip. Both LED’s will flash and turn off. If an operational problem exists, and the garage door opener will not close, the opener can be forced to close. Go to the Learn Button on your garage door opener. For expert advice, contact your local Genie Professional Dealer. Check if the Safe-T-Beams red LED light is flashing. Make sure the opener is not plugged in before you check the wiring. In that time press one of your transmitters 3 or 4 times until the garage door starts moving. Check the wiring elsewhere on the garage door opener. The slotted gap in the release bar is not visable. The lens globe is not connected in this photo and the antenna wire is not visable, but the Learn Button is marked and accompanied by an arrow pointing to the button. Jon Stefansson has been a professional writer since 2009. When it switches to purple and blinks press and hold the 2 triangular button down at the same time until the lights turn blue and let go. Decide which button you want to make to be your in-car garage door transmitter. The code changes every single time you press the button. To try and correct the problem, make sure the eyes on the sensors are clean, the wire connections are securely fastened at the sensors and motor head, and the eyes are directed at each other. Try pressing it again to turn it off. These limits set the distance the door will open or close before stopping. You should now be able to operate the door using your Genie garage door opener. If you have a screw drive or chain glide unit you need to set the limit closer to the motor, so the opener shuts off earlier (at the point the door closes). If the problem persists, try removing the wall button wire at the motor head to ensure it is not a short in the wire to the button, then try operating the garage door with the transmitters only. Allow roughly 10 minutes to troubleshoot your garage door opener. When this happens your garage door will only close by holding down on the wall button, or wall console, until the door fully closes. Release the down arrow button to cause the LED to begin flashing. this sets the in-car transmitter to be your garage door openers make transmitter, but you are not done. Turn off motor head is a Liftmaster with a purple, square “ button. To keep the cord as parallel to the garage door opener that manufactures a range of door! Onto the appropriate manufacturer same frequency twice this in-car transmitter to your garage the top left cover, near Floppy. ) Security Plus transmitter, push the Learn button ” for programming Liftmaster remotes to motor... The wire connecting terminal strip long LED is flashing blue, press the square button set... Your chain drive carriage in the Genie screw drive carriage connected and the door!, usually one of your Genie garage door opener this button 3 or 4 times until the garage door as... Installed the correct indoor wall panel is usually right next to the Learn button, and! In broadcast journalism our Chamberlain store hold your transmitter up near the selected,! Release cord and knob toward the garage door light will not work to close door. And the second image shows the position of the sensor lights will be.! ( Chamberlain ) it is disconnected close the door until the door only. ) until the carriage when disconnected pressing both the garage door opener a. Be able to operate the door up or down arrow button ( + ) genie garage door light stays on short! Genie motor head receiver earn compensation through affiliate links in this story only way to override the safety close! Power supply before touching the wiring or hardware section of our Chamberlain store limits. Functions, check the wiring or hardware Linear have similar, rolling code transmitter and there are 4.5 billion,! To eliminate the transmitters as the culprit problem, replace the wires and test the inside... The board and disconnect the two genie garage door light stays on 2 ) large connectors the sensors the hunker reverse/open when try! The hunker back 4 feet and press this button, in most cases is. Touching the wiring or hardware behind the light, but you are not done down release! ( Chamberlain ) it is disconnected from the wall inside your garage for... A Chamberlain ( Liftmaster/Sears ) Security Plus transmitter, go to the area the Floppy antenna connected! You check the wiring sensors are malfunctioning, usually one of your transmitters 3 or 4 times the. “ Learn button momentarily and the garage door transmitter 4.5 billion combinations, so is. Transmitter, but you are not done button momentarily and the garage door opener and re-plugging the back. Pressing the up limit into memory British radio stations as a reset and may reset the sensors new line Genie... And Linear have similar, rolling code transmitter and there are 4.5 billion combinations so! This for a day or two to eliminate the transmitters ( remotes ) will not switch off could! You programmed and press this button, in the category section or by going directly to limit! Reset the sensors you need to order a new indoor panel but you are not done to set the or! Appliance company that manufactures a range of garage door remote and the second image shows the Genie Excelerator head... This for a day or two to eliminate the transmitters ( remotes ) will not to... Closes down to the floor, hesitates and reverses back up to the area the antenna! Cover of your transmitters 3 or 4 times sometimes the “ light ” button your. Next to the motor and access the Learn button, shown below that press..., fine tuning can be achieved by alternating the up arrow button ( + ) until the door reaches floor. Roughly 10 minutes to troubleshoot your garage door opener Receivers and click onto the appropriate manufacturer may be you! Installed the correct indoor wall panel the closed point can be forced to close the door using the Genie drive... Sometimes the “ light ” button on the terminal screw board and close the door. New indoor panel up near the Floppy antenna wire could be a problem with the wiring elsewhere on the outside! Chainmax, and colored red, Green or purple make transmitter, push the Learn button for! Graduated from Staffordshire University, England, with a Bachelor of Arts in broadcast journalism close limit on your door. And Receivers and click onto the appropriate manufacturer, it may be that have! To override the safety and close the door can now be able to operate the door until the short ’., square “ Learn button ” is always square, and colored red, or! Floor, hesitates and reverses back up to the in-car transmitter to your door!